We offer insured worldwide shipping on all orders.

We work with a trusted shipping partner to manage your shipment and provide tracking updates.

A tracking number will be emailed to you once your order has been processed so you can follow its progress.

Orders are processed within 1–2 business days for approximately 90% of orders. To account for occasional delays, please allow up to 5 business days for order preparation before shipment.

Please note: Orders are not processed, packed, or shipped on weekends or public holidays

After processing, delivery typically takes 7–12 business days. Including a buffer for unforeseen delays, total delivery time may be up to 14 business days, depending on your location and the selected shipping method.

Shipping fees are calculated at checkout based on your location and chosen shipping method. Customers are responsible for all shipping costs.

A tracking number will be emailed to you once your order has shipped. Please allow up to 48 hours for the tracking information to appear in the carrier’s system.

It is the customer’s responsibility to provide a complete and accurate shipping address. Travelux is not responsible for packages lost or delayed due to incorrect or incomplete information. Packages marked as “delivered” by the carrier are considered successfully delivered.

If you receive a damaged or defective item, please contact us immediately at info@gettravelux.co so we can arrange a replacement or refund.